What are Review Requests?
Review requests are when your team members specifically request a review from a customer via email or sms when logged into ReviewIQ.
What are Public Reviews?
Public reviews are when anyone leaves a review via your unique ReviewIQ URL. You can advertise this URL and receive reviews without having to request them individually.
Can I purchase more Review Requests or Public Reviews if I run out?
You can upgrade to the next plan to get more Review Requests and Public Reviews, if you find you are constantly needing more. If you find you need to top up your reviews occassionally, we are also adding the ability to purchase more one-off reviews without upgrading soon.
What social pages are currently included?
Currently we include Google and Facebook business pages only. Future platforms coming soon include Yelp, Trip Advisor, Product Review and more.
How do my team members use ReviewIQ?
You can add and change Team Members at any time. Team Members receive their own ReviewIQ login and can request reviews from customers. Company Admins see all Team Member reviews and Team Members only see their own reviews.
We provide a script you can install on your own website, to show your latest ReviewIQ reviews. You can customize colours, layout, how many reviews to show, slide speed and more. See an example here